The “Girl Scout Cookie” strategy

When girl scouts come home with news of the annual cookie sale or when students come home from school with fundraising forms for candies, calendars, wrapping paper or some other non-essential, what do parents do?

What strategy do parents employ to quickly sell the cookies, the wrapping paper or the candy?

Do they mimic the process most salespeople have been taught for a generation and cold call?

Do they grab a phonebook and tell their kids to start with the “As”?

Of course not!                  

The reach out to grandma—she won’t say no.

They go to uncles and aunts—they are easy marks.

They find their friends at work and demand they buy a couple boxes (just got one of these from my business partner JP only a week ago).

In other words, they go to the people they know first.  They sell to people with whom they already have relationships. 

The “Girl Scout cookie” strategy works.

So why don’t more salespeople employ it?

And since everybody sells, why don’t we use it more to garner the help and support we need at work, in life or to just get a second opinion?

No matter what you have to sell (whether a product, a service or an idea ) start with your base — the people that know who you are, what you are about and stand ready to help and assist. 

Don’t think you have enough of a base to support your dreams and aspirations?

Time to start networking (see prior blogs and videos on this website for ideas on how to do just that)!

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“What do you want from me?” : Negotiation and the Relational Mind

A relational mindset doesn’t just help you build your network, sell more and accelerate your career. Thinking relationally can help you become a better negotiator. 

Our old transactional mindset convinces us that the “pie” is only so big. The relational mindset opens us to new options and new perspectives. We can struggle to split the pie, sure. But we can also cut the pie into unique pieces or even make a second pie TOGETHER!

Negotiation and the Relational Mind

1.  Before you begin negotiating, take the time to define what success REALLY means to YOU. Do you REALLY want the title, the money, the power to make things happen or do you want something else?  

2.  Do your HOMEWORK. Don’t assume what you want is what other people want. Use relational research to determine what’s really at stake. An educated guess, even if it’s wrong, provides a foundation from which you can adjust as you gain new information in the negotiation. 

3. Understand want it means to CHOOSE! Yes, negotiation it is about territory but it’s also about commitment. Making a choice is a two-sided coin with a straight forward deal. You get THIS when you choose THIS but by definition when you chose THIS you lose your rights to THAT.

 It’s true. Success doesn’t always mean a higher salary. So remember, the pie has a lot to offer:  benefits, title, level of independence, bonuses, type of work, location of work, structure of the work process, no travel, some travel, lots of travel, entertainment, private jets, summers in the Hamptons…time with your family and friends. 

Amazingly, most people don’t give enough thought to what they REALLY want; they make knee-jerk decisions and fight for turf for turf’s sake. In this respect, traditional negotiations are reactive, animalistic affairs, instead of relational discussions about how we can make one another successful. 

What is success to you?

What is success to other members of the group? 

Now let’s start succeeding- TOGETHER.

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Musing about deep thinking

How do we facilitate the discussion that introduces deep thinking to a broader group?

Deep thinking has traditionally been under the domain of people paid to “THINK”.

That was the IBM motto, right?

But when was the last time you saw someone in your office just starring off into space or spending the day starring at a cup of coffee in a Starbucks?

It’s rare.  Most of us think of value creation as a linear-mechanical phenomenon. 

But it is not. 

We have to get beyond that.  How we see, what we see, the way we see it – these are the products of a progressive set of filters that refine what we (the collective “we”) think is right, and how we see you, judge you and by extension, potentially limit the scope of your interactions under the prevailing way.

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Prove you love me

In some families, the evidence that they love each other is the lack of problems.  If you ask someone from this type of family why they love their spouse they will say, “We just fit together.  It’s a no pressure relationship.”

In other families, the evidence that they love each other is the magnitude of the problems they have faced together.  If you ask someone from this type of family why they love their spouse they will say, “we’ve been through hell together and we’ve survived it all–together.”

At work we deal with people who come from “lack of problem” families and people who come from “magnitude of problem” families.  They often disagree about what being a successful team looks and FEELS like.   

One group measures organizational success in terms of stability.  If you ask a manager from this group to explain why they are doing a good job they will say, “we haven’t had a crisis on my watch yet”.  This is great if they are process managers. 

The other group measures organizational success in terms of durability.  If you ask a manager from this group to explain why they are doing a good job they will say, “that crisis could have wiped us out but we were fast and agile and we got through it”.  This is great if they are dealing with uncertainty. 

In our work we find that problems and organizational friction often arises when teams consist of both family types.  This is often the case in matrix organizations when dual team leaders are different types. 

But in contemporary organizations, we need both types of people.  We need people that are obsessed with things working right and we need people who will deal with anything that comes their way.

It is how we prove we love each other.  It is how we decide who’s got our back.  Where do you fall?  How can others prove they love and support you?  What can you do to show that you love and support people who belong to the other group?

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Justin Myer & the Power of Showing Up

 

Welcome to 2012.

Thanks for showing up!

Chances are that you don’t think too much about it, but there is great power in just showing up.

A few years ago, I headed a national program designed to help over 50,000 people find their Pathway to Success. During one session, I asked participants to share their secrets to success.

A young lady named Nicole stood up and shared her secret: 

Just show up.  Remember the first day of high school or college? You think, “I’ll never make it here.” Then you show up again the next day and the next and before you know it you’re walking up to receive your diploma on graduation day. That’s why I showed up at this seminar.

Nicole was SO right. She ended up working for our organization and shared her story with thousands of people along the way.

Like many of you, my New Year’s weekend included lots of football. While I was watching the Sugar Bowl, I found myself thinking about Nicole and her belief in the Power of Showing Up.

Why?

Because of Justin Myer—the 3rd string kicker for the Virginia Tech football team.

Justin hadn’t played any games this season and he certainly didn’t plan on playing in the Sugar Bowl, the most important game of the year. But, as luck would have it, the first string kicker had an issue that kept him from traveling with the team. The second string kicker missed curfew (in New Orleans one can only guess the reason) and was sent home.

So there he was.

Justin Myer.

Third-string kicker, promoted to starter in the biggest game of the year.

He scored 12 points on 4 field goals and kept his team in the game.

Why was he so successful? Because he was the best kicker? No, he was the third best kicker… 

His secret to success was just as Nicole had predicted.

Justin Myer was successful because he leveraged the power of showing up!

So, you’ve shown up in 2012. Thanks for coming by. Now what are you going to do with the opportunity? Where are you going to show up more?

Will they see you in the gym more often?

Will your kids be seeing more of you this year?

Whatever you hope to achieve in this bright and shiny New Year – start by simply showing up!

See you around the website!

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New Year’s Wish

A New Year’s Wish from Jeff…

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Become a Show-Off!

Last week we discussed a simple but powerful way to achieve your goals:   asking others to hold you accountable.

If you have already asked for this help, you know that social pressure can work both ways! Today we’re going to talk about another simple method to create your own support group.

How?

Show-Off!

 Most of us aren’t show-offs; we were taught to work hard, keep our heads down and hope the right people noticed our efforts. 

But years of fieldwork has proven that successful people let others know who they are, what they can do and what they want

So you have a goal, right?

SHOW-IT-OFF!

Talk to everyone about it!

In general, the more people that know about your goal, the more likely you are to achieve your goal. 

Why?

We ALL respond to social pressure. We are social animals. Sociologists and anthropologists have established that we are a species that’s hardwired to help one another. In fact, one study concluded that people are SIX TIMES more likely to help someone, than the average person is willing to ask for — it’s no wonder the audacious among us, the people who aren’t afraid to ask for what they want, often end up with more than the rest of us.     

The math is simple, the more people that know about your goal, the easier it is to find help to achieve it.

So how can you become an instant “show-off” this week?

Well, you may not be ready—just yet— to walk down the streets of your neighborhood shouting your goals to anyone who’ll listen. Instead, let’s start with someone we know will listen …

Follow these three simple steps:

  1. Write out your 2012 goals on a single sheet of paper (each goal should be three sentences or less)
  2. Print out 3 copies of your goal statement
  3.  Now post your goals in places that will ensure you SEE THEM EVERYDAY, several times a day (bedroom, refrigerator, bathroom, car, wherever).

In this way, you ensure your goals won’t be forgotten when the hubbub of 2012 kicks in. 

Plus, people will notice the goal statement and want an explanation—providing you with an open invitation to show-off in 2012.

Stay tuned for a very special announcement video-blog next week, as we uncover an ambitious plan for our community in 2012, when I ask you an important question, “Will you help ME?”

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Who you gonna call?

Three weeks, three tasks and one NEW YEAR!

Over the last few weeks, we’ve examined how our New Year’s resolutions seem similar and in many cases downright identical: year-after-year-after-year. So, we asked ourselves, “What could we do differently this year?” The suggestion we came up with was simple, “ASK FOR HELP!”

Last week’s task was to write down your 2012 resolutions and send them to at least 2 friends, asking them to hold you accountable for achieving those goals.

And by the way, offer to do the same for them as well…the most successful people in the world know – you can’t get there alone!

For me, I’d like to thank Jerome Kinsey for keeping me on track this year… I could really use your help in 2012 as well.

So, now the only thing that separates you from your best intensions is to reach out to a few friends and ask for help…

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Tis’ the season of receiving!

As we approach the final leg of our 2011 journey, we’ve discussed how most people repeat the same behaviors, expecting different outcomes. Last week, we explored the patterns of our behavior by comparing our 2011 resolutions with resolutions from our past.
 
So the question is, “how can we stop the insanity?”
 
This week’s challenge will help you do just that. It’s a simple two-part exercise:
 
 

  1. Get proactive with your 2012 goals by documenting them early! On a clean sheet of paper, write out your resolutions. Keep your list simple (3-5 resolutions) and ensure that each resolution is written in S.M.A.R.T. goal format.
  2. Now it’s time to get serious about your goals by dramatically altering your approach to achieving them. Once you’ve settled on your list, send a copy to three of your closest friends (for those that have experienced our networking curriculum, the recipients of your list would be RQ5s, your closest advisors). Make sure to include a cover note that states the purpose of your email, asking the recipient for help – asking them to hold you accountable.

 
Remember, if we try to achieve the same things year after year and don’t – it’s time to make a change, but the person we see in the mirror every morning has a well established track record for leading us in the wrong direction… so, make the smart play and ask for help – it may be better to give than receive, but receiving is good too!
 
P.S. Remember that S.M.A.R.T goals are Specific, Measurable, Attainable, Results-Oriented and Time-Bound

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The Future Ain’t What It Used To Be…Or Is It?: Success ’12, Step 2

Get serious!

Last week we asked the question, “What’s the definition of insanity?”

When it comes to success planning, most of us unknowingly opt for the path of the insane, year-after-year committing to a few last minute resolutions to get in shape, lose weight, stop smoking, spend more time with our kids, make more money– whatever– we all have variations of the same list.

The problem is, for most people, the list doesn’t change much. In fact, it’s highly likely your 2012 resolutions are remarkably similar to your 2011 pledge. But this week, let’s take it a step further with a two-part challenge (this first part won’t take more than 5 minutes to complete, giving you more time for Turkey and football)!

1. Divide a single sheet of paper into four boxes

2. Now you have a page with two columns with two rows in each. At the top on the first column write “2011”.  At the top of the second column write “2001” (if you are under 30, label the second column “2006”).

3. In the top row of the “2011” column write down THREE things that are going your way– things with which you have experienced real success or are starting to see real progress.

4. In the bottom row of the “2011” column note THREE things (issues, habits, goals) with which you are not experiencing a satisfactory the level of success

5. Now repeat steps 3 & 4 for the “2001” column (2006 for the under 30 crowd), as if it was December of that year. What was going well and what wasn’t working so hot?

What does the comparison tell you about what you are good at? More importantly, are the areas of improvement different or similar?

Next week we’ll explore how we can leverage this information to help ensure our success in 2012 and beyond.

Until then, have a Happy Turkey Day!

~Jeff

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