Communication

You’ll Only Get Answers to the Questions You Ask… (Flashback)

The devil is in the details and there’s no more fertile ground for relational bad-doing than what’s been left unsaid. Learning to ask more disciplined and purposeful questions will help you increase communication’s effectiveness, decrease unvoiced assumptions and keep devilish surprises out of your interactions. So, this week we’re looking back to 2015 for some […]

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KEEP K.I.S.S.-ING ME…

Life is hard enough without adding more complexity to the mix. For me, Denzel Washington’s 1993 line in the movie Philadelphia, remains a sound piece of business advice, tell it to me “as if I were six-years-old.” Amen! And I won’t be offended if you lower the bar a year or two lower than that!

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How Big is Your BUT?

Are You a Trustbuster? The words we use and the way we use them tell the world a great deal about whom we really are, what we really mean to say and whether we’re to be trusted or busted. Avoid these trustbusting traps: The Status Changer: Interjecting terms and phrases like, “Can we talk here”

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