Engagement

Love in an Elevator…

A few years ago, I facilitated a training session for a global sales team. The team had been assigned the task of creating an Elevator Pitch — a self-contained value proposition of no more than three paragraphs. A great elevator pitch is an understandable summary of what’s being offered and why it’s important. The whole […]

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KEEP K.I.S.S.-ING ME…

Life is hard enough without adding more complexity to the mix. For me, Denzel Washington’s 1993 line in the movie Philadelphia, remains a sound piece of business advice, tell it to me “as if I were six-years-old.” Amen! And I won’t be offended if you lower the bar a year or two lower than that!

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What’s Our Strategy Again?

Is your strategic execution process broken? Have you ever witnessed a well-crafted and well-intended strategy really work – from top to bottom, from inception to execution? With organizational resources stretched to the limit, time in short supply and focused attention a near impossibility, many of our best strategic initiatives get lost in the middle between

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S.O.S.: Has Anybody Seen My Boss?

What do you do when your boss checks out? Finding purpose and reengaging middle managers… Top organization executives steer the ship by setting out broad organizational initiatives. Frontline workers keep the engines going by performing tactical actions. While the people at the top are facing outward and the people at the bottom are heads down:

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