Jeff Kaplan

Now What?

Over the last few weeks, I’ve had the privilege to conduct as series of interviews with four amazing leaders. One woman and three men, each the senior-most executives of their respective organizations, offered honest appraisals of their lives, careers and the businesses they’ve built. Although the organizations they lead differ by industry, geography and size, […]

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Who’s Dragging Your Team Down?

This week I had the opportunity to witness our medical system first hand, as a close family member underwent a significant life threatening procedure. Observing the coordinated effort of the care-givers was a lesson in team-centered collaboration, information sharing, process and policy adherence and yes – human relationships! Research suggests that relationships impact: Caregiver perceptions

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Show Up, Shut Up and Do It Our Way…

“…And the strategy begat the tactics.  And the tactics begat the objectives. That begat the tasks. That begat the people in cubicles  who no longer begat children  because they’re working all weekend  trying to finish the *@#$- assignments they’ve been given…” -The Cluetrain Manifesto Amazon lists 349,691 books on relationships, 162,082 of which deal with

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The Dark Side of Trust…

Trust can be a vicious and manipulative weapon of control. As much as I’ve researched and studied the importance, development and maintenance of trust in great relationships, I’ve only recently started to examine trust’s less attractive aspects. Someone may grant you trust based on the belief that you will act in a certain way, even

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When No One is Looking…

Are you the same person when no one is looking? As one CEO put it, “to be truly successful you must be the same person on-stage as off-stage”. In the age of social media, this advice is timely and becoming more important than ever. I’ve worked with some very successful people that essentially live double

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